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Fee and ACH
Authorization Agreement

This Fee and ACH Authorization Agreement (this “Agreement”) is between you and NurseLoop USA as described below in Section 1 (Parties). This Agreement provides information on the fees NurseLoop USA (“NurseLoop”) and its affiliates charge for use of the Site’s communication, invoicing, dispute resolution and payment services, and includes eligible Users’ authorization for debits and credits from and to their designated bank accounts via the automated clearing house network (“ACH”). This Agreement is part of the Terms of Service. Capitalized terms not defined in this Agreement are defined in the User Agreement, Site Terms of Use, or elsewhere in the Terms of Service.


By clicking to accept the Terms of Service on the Site or by continuing to use the Site or the Site Services on or after the effective date noted above, you accept and agree to this Agreement. To the extent permitted by applicable law and except as otherwise provided in the Terms of Service, we may modify this Agreement without prior notice to you, and any revisions to this Agreement will take effect when posted on the Site unless otherwise stated. However, we will provide advance notice of any increase in prices or fees affecting current Users. Please check the Site often for updates.




You are entering into this Agreement with NurseLoop (also referred to as “we” and “us”).



Pursuant to the User Agreement, we charge Nurses a Service Fee for each payment the Facility makes to the Nurse on a Service Contract.


Additionally, the use of various Payment Methods offered through the Site and the Site Services may incur added fees or charges. All Payment Methods will be posted on the Site along with any associated fees or charges, which we may update from time to time at our sole discretion. You hereby authorize us to charge to you and to collect from you (consistent with this Agreement, the User Agreement, or elsewhere in the Terms of Service) any fees, charges, or taxes described in this Section 2.


We will charge you a Service Fee based on the total Nurse Service Fees collected by you from your Facility (less any refunds or reversals) for the duration of your Shift with your Client (the “Shift”).


Nurses are given an incentive for working on a shift 7am to 3pm

Late Shift 3pm to 11pm

Billing Cycle


  • Our billing cycle is from the 1st until the last day of the current month.

  • Invoices will be finalized 3 days after the billing cycle and should be available by then.

  • The due date of each invoice will be after 15 days from the last day of the billing cycle (Net 15)

  • Suspension of accounts will be in effect if the past due invoice already reached 15 days.

  • A limit of $30,000 will be applied to all accounts every month. It will be lifted upon the payment of the previous month’s invoice.





If and to the extent permitted by NurseLoop in its sole discretion, Users may pay Nurse Service Fees, and other fees owed under the Terms of Service from their designated bank accounts. Subject to NurseLoop’s eligibility requirements, if you elect to pay Nurse Service Fees or any other amounts owed under the Terms of Service via ACH transfers from your designated bank account, you hereby authorize us to electronically debit and, if necessary, electronically credit your designated bank account via ACH for such amounts pursuant to the Terms of Service, and you agree to comply with the ACH rules issued by the National Automated Clearing House (“NACHA”) and all applicable laws, including, but not limited to, the Federal Bank Secrecy Act, the U.S.A. Patriot Act, and economic sanctions overseen by the Office of Foreign Assets Control (OFAC). Your authorization for ACH transfers contained in this Section 3 will remain in full force and effect until you notify us that you wish to revoke your authorization by removing your bank account information from your Profile or by contacting Customer Support. You understand that we require at least one (1) business day’s prior notice in order to cancel your authorization for ACH transfers contained in this Section 3.


You must notify us of any change in your designated bank account’s information at least five (5) business days before any such change by updating your bank account information in your Profile or by contacting Customer Support. If we do not receive notice at least five (5) days before any such change, we may attempt, in our sole discretion, to implement such change prior to any ACH debit or credit transfer performed pursuant to your authorization provided in this Section 3. However, we assume no responsibility for our failure to do so.


You may view a history of your Account transactions by logging in to the Site. You are solely responsible for promptly reconciling your Account transaction history with the transaction records for your bank account. You must notify us of any errors or discrepancies in your Account transaction history (each, an “Error”) within 30 days of when the Error could be viewed in your Account transaction history on the Site. If you do not notify us of an Error within 30 days of when the Error could be viewed in your Account transaction history on the Site, you will forfeit the right to contest the Error, except to the extent such forfeiture is prohibited by applicable law or the NACHA rules.


Subject to the foregoing notice requirement: (a) if and to the extent an Error is caused by us, we will correct the Error and (b) if an Error is caused by you, we may, but are under no obligation to, attempt to correct the Error and will offset any costs we incur from any funds returned to your bank account, as applicable.



Base Charges

Additional Charges

  • No AM Premium is charged to the facility but an incentive of $0.50 per hour is given to nurses. applicable if the nurse shift is 7 am to 3 pm

  • Late shift is charged to the facility but no incentive to nurses. applicable if the nurse shift is 3 pm to 11 pm

  • NOC shift (nocturnal or graveyard shift) applicable 11 pm to 7 am. NOC charge to facility and incentive to nurses us$1.00

  • The weekend shift for work during the weekend. $1.00 to the Nurse

  • Holiday pay limit to federal holidays. the charge is 50% of the hourly base rate. The incentive is 50% of the nurses hourly rate.

  • Rush booking - booking within 12 hours before the start of the shift

  • Hazard pay - hero pay area, isolation ward facilities , isolation or non-isolution